INTRODUCTION OF D.PAULS TRAVEL & TOURS
Our Profile
D. Pauls Travel & Tours, a unit of D Pauls consumer Benefit LTD, is a part of the D. Pauls Group of Companies. Incepted in the year 1992, today we are among the leading Travel Agents & Tour Operators in New Delhi. The company is recognised by IATA (International Air Transport Association), IATO ( Indian Association of Tour Operators) ,ADTOI ( Association of Domestic Tour Operators of India) , TAAI ( Travel Agents Association of India) & the Ministry of Tourism, Government of India.
The company today offers Comprehensive Travel Related Services, which include Domestic & International Air ticketing, Domestic & International Holiday Tour packages, Inbound Tour Operation services, Corporate Travel, Car Hire, Hotel Reservations, Visa assistance & Foreign Exchange.
Among our strengths is a highly motivated and dedicated team of more than 90 members, who are committed to the company’s growth and believe in the company’s philosophy of putting the customer first. The team consists of a core unit of highly qualified travel industry professionals who are specialists in their respective fields, and are competent to handle a huge client base requiring a wide range of services.
Our competitive pricing, personalised and high quality services, work ethos & the culture of delivering satisfaction to the last detail makes us the preferred choice for our customers.
Backed by D. Pauls Consumer Benefit Ltd , which is one of the leading Foreign Exchange companies in both retail & wholesale dealing , the company has a strong financial base.
Our Awards & Accolades
Our philosophy of putting the customer first ensures high levels of customer satisfaction, resulting in our customers coming back to us for all their travel requirements. In the year 2006 alone, more than 45000 passengers booked their travel arrangements & tour packages through us. In 2007 this figure rose to more than 56500.
The high volumes that we have achieved over the years have won us more than 50 awards won since 1994 – a fact that bears testimony to the high quality of services offered & the level of customer satisfaction achieved.
Several leading airlines like Malaysia Airlines, Air Mauritius & Srilankan Airlines have consistently awarded us for our outstanding sales performance over the years.
The company is recognised by Tourism Australia (as Aussie Specialist), and by Tourism New Zealand (as Kiwi Specialist). We are also a certified I KNOW EUROPE Agency, and a duly appointed PSA for GTA , Globus & Cosmos.
The Future
With our recently revamped organization, we are now located in a bigger and more spacious office measuring 6000 Sq feet, located at B-50 Shivalik, Malviya Nagar, New Delhi, which exclusively houses the Holiday Products of D. Paul’s Travel & Tours. With an increased team, we are now geared to handle more than double of previous volumes, without compromising on the quality of our services.
We are also in the process of setting up several branches and franchises in various parts of North India and we have set ourselves an ambitious target of achieving more than 100% growth in terms of Customer Patronage & Value Oriented Tourism . In sync with this approach, we have set up another branch office, which is centrally located at 193, Mohan Singh Market, I.N.A, New Delhi. The office is now operational, and the core focus of this office is on the B2B segment, as well as Foreign Exchange.
Already among the leading Outbound & Domestic Tour Operators, we are planning to increase our presence in the Inbound Tours segment, and are moving in this direction aggressively, with the objective of establishing our presence globally.
In keeping with the times, we have also moved into the arena of online services, and have strengthened our internet presence with several Travel & Tourism related websites. Some of the prominent ones are:
www.dpaulstravel.com
www.dekhomyindia.com
www.allindiavisit.com
Many more tourism-centric websites are in the pipeline and we expect to have them online within this year.
Why D. Pauls
Having been in the business for 15 years, we have learnt to constantly evolve, adapt and improve, in order to perform better in a dynamic and constantly changing environment. Our team of experienced professionals are well equipped to handle customers from all walks of life, and are capable of offering travel solutions which are most suited for the client’s requirement, at value-for-money prices. The team is trained to respond to any requirement of the customer in a professional manner.
The consistent growth that we have registered and ever increasing customer base, coupled with our strong financial background, and our policy of putting the Customer First make us the ideal choice for the traveller.
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